What's in a Brand Name?
I've owned my Viking four-slot toaster for a year now and, while I agree with other reviews that it looks mighty pretty, I do have some criticisms. First of all, the heating elements don't seem to toast bread as brown as some other, much cheaper, toasters. With some bread, just to get a normal browning, I have to turn the toaster selection knob to its highest toasting heat (6) and, even then, push it down again to achieve the brownness I like. (This can take upwards of 3-4 minutes!)
And, likewise with another reviewer, it's difficult to get an even browning, due to the large slot size. I realize that the slots are large to accommodate thicker bread and bagels, but, unlike with other toasters, there's no built-in mechanism to ensure that the bread sits evenly in the slots.
All in all, I've been disappointed with this toaster, and wouldn't purchase another one.
Viking Discovery
I've owned this toaster for over a year now and I LOVE this toaster! Kind of surprised at some of the "less-than-stellar" reviews here. Yes, this thing is built like a tank. This is a good thing, the unit is very stable, stays put on the counter. It's easy to clean and has a substantial crumb tray, very easy to remove, well thought out design. Very well built, clean lines, no sharp edges with high quality control knobs and materials used in construction. My toaster gets daily use and regular cleaning and it still looks great. Expensive? You bet! For those who say; "A toaster is a toaster and they can get comparable quality toast from a far less expensive unit, I say; a Kia Sorrento will get you to work in the same amount of time as a Bentley Continental but long term, you'll probably enjoy the Bentley experience a lot more." That's probably not the best comparison but what I'm trying to say is, I think it's ok, even a good idea generally, to pay more for quality of build, fit and...
Buyer Beware
I thought Viking products were supposed to be top of the line, quality appliances....well, looks like this one missed the QC testing area..I'm on my third unit now, which is also having the SAME problem...the cheap lever mechanism used to pop the toast up or down is so poorly made that it breaks inside the unit, causing it to stick in the up position. It's not like I forced a loaf of Italian bread into it, just regular thin sliced sandwich bread. Aside from that, the temp dials are extremely inconsistent. This is frustrating when one day you're able to make perfect toast, and the next day using the same temp position number comes out looking like charcoal. Viking needs to have these built in a different Chinese factory, the one they're currently using is pulling some crap on them.
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