Weston 08-0801-W Number 8 Commercial Meat Grinder, 1/2 HP

Not what I expected......
I would give Weston's customer service a 5 star rating, but not for this grinder. I purchase this grinder on June 11, 2013, received the grinder within two business days later, and as of today, I can not grind a boneless chicken thigh without it getting clogged. There's no problem grinding the meat; the ground meat just backs up into the Auger in the grinding head until the head gets so that full the excess meat gets stuck between the grinding knife and the grinder plate. It's almost as if the grinder is operating in reverse, even though it does not have a reverse function. So, every time I ground a chicken thigh, I would have to remove the grinding head, scoop up the ground meat in the head, clean the Auger and knife and then unclog the grinder plate. Well after several telephone calls to Weston's customer service, they are sending me a new grinding head and parts to the head. I have to say this grinder certainly does not live up to the Weston brand name. Their customer service was...
Just keeps on grinding
We got this grinder to grind a large amount of meat on one day and it performed flawlessly. It took about 9 hrs. to do 450 lbs. of beef ground twice. It never even slowed down. We have only used it that one time so far but it sure seems like it will be able to do anything we could want to do. I read some reviews before getting it and they talked about grinding bones, but we didn't use it for that, so I wouldn't be able to comment on whether it could do that or not. The only issue we have had, is when we got it, my husband wanted to clean it thoroughly to get it ready to go and he took the cover off the machine and when he put it back on and tried to turn it on it didn't do anything. He got to looking at the manual and discovered that all the pictures inside the manual show the cover situated with the handle to the back and that is how he put it on, but upon further inspection he found that one of the handle bolts sits right on a part of the motor that keeps it from turning, so...

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