Thursday, October 31, 2013

All-Clad Stainless 10-Inch Nonstick Fry Pan


Great pan, lifetime warranty, but high cost!
I've heard some complain that their nonstick surface did not last as long as they would have liked, or that it actually became sticky. Those reading should know that you should only use a nonstick pan for cooking things that require it, like; omlettes, eggs, pancakes, etc. For sautes and normal cooking, you should have another regular (i.e. not a nonstick type) pan. This will ensure that your nonstick pan will last a very long time because you will not be prematurely wearing it down by using it for cooking it was not made for. Sautes cook much better on a regular pan anyway. You should only use plastic or wood utensils on it, never metal. Also, nonstick pans are NOT dishwasher safe! Dishwashers will damage the nonstick surface! Wash your nonstick with a soft sponge and soapy water only.

All Clad is probably the best cookware around. This is due to the layered metal design (and the lifetime warranty). It has stainless steel layers with aluminium in between. This works to evenly...
Not All Clad quality, poor warranty replacement, peels off
I've been an owner of All Clad for 15 years. My non-stick fry pan however looses it's teflon coating every 12-24 months along the edges. Probably not good for my health. However, I would simply drop the pan in the mail, send back to All Clad and almost like magic a new pan would be shipped to me within 7 days. Since All Clad was bought in 2004 everything has changed. They give you a hard time about using there famous warranty, and make the process difficult with RMA numbers, having to write something to them and wait to hear from them with a shipping number. It took them 2 weeks just to reply and give me a shipping number. Now they've had my pan for 4+ weeks and they told me it may be another 2 weeks. What's the point of the warranty? I am done with All Clad. Such a bummer.
Non-stick sticks, BAD FAITH warrantee.
My pan stopped being a non-stick pan about 18 months after I bought it. When I contacted All-Clad to have the pan repaired under warrantee I received the following email. All -Clad charges top dollar for their product.

Judge for yourself.

___________________

Dear Mr. Eisenberg,

We thank you for your email via All-Clad.com. We regret to learn that you have experienced any difficulties with your All-Clad cookware.

From date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes any damage resulting from improper use and care. Minor imperfections and slight color variations are normal.

We will be happy to provide a warranty evaluation. Prior to sending in your cookware, please review the following explanation of improper use and care that may have voided your warranty:

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